Check the surface charging cable if your surface doesn t turn on even after it s plugged in the charging cable may be damaged.
Surface pen light wont come on.
How is this possible.
If you re not sure which pen you have use this page to help you identify it.
This will help provided the cable problem is closer to the power supply than the usb in the surface pro charger.
I can t still write erase but i can t use any of the features that require a button click which is pointless not to have.
Flip the charger 180 degrees and check to see if the led light comes on and if your surface starts charging again.
1 surface pen also delivers exceptional artistic precision with 4 096 pressure points that respond to the lightest touch.
Tilt support lets you shade your sketches just like you would with a graphite pencil.
Surface pen delivers a natural writing and drawing experience with ink that flows out in real time with virtually no lag or latency.
The easiest way to tell if the charging cable is damaged is to check the white led light on the end of the cable that connects to the side of the surface.
Leave your surface pro plugged in and charging for at least 5 minutes minimum.
According to the forum it does seem like this is not an isolated instant broadly experienced but multiple.
I m almost 100 sure this is a pen issue since the led won t light up regardless.
This step resets the charger.
Replaced battery reinstalled drivers reconnected blue tooth all the solutions people posted in the support forums but it s still not working.
My dell active pen not working too.
The advantage is you do not have to contort yourself to see the light at the surface pro not turning on at all or only turning on momentarily.
After you unplug the charger from your surface and the wall make sure to wait 10 seconds.
Plug it in the other way.
Contacted microsoft support they sent me a new one fre.
Holding the top button doesn t light up the led and it won t recognize by my surface.
The button did come on but pen pointer does not work.
For info on how to use your pen go to how to use your surface pen.
Only the old nearly dead battery works new identical ones don t.